Tech Community Coordinator – West Bank منسق المجتمع التقني في الضفة الغربية

Posted 3 months ago

Position Description

Location Ramallah – West Bank, with frequent travel.
Position Status Full-time
Position Category Regular Employee
Salary Scale: 3A/3B
Closing Date: 6th-May-2021

About Mercy Corps

Mercy Corps is a leading global organization powered by the belief that a better world is possible.
In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions
into action — helping people triumph over adversity and build stronger communities from within.
Now, and for the future.

ميرسي كور، هي منظمة عالمية رائدة تحركها قوة الاعتقاد بإمكانية إنشاء عالم أفضل. في الأزمات والمصاعب في أكثر من 40 بلدًا حول العالم، ندخل في شراكات لكي نقدم حلولًا جريئة ونضعها موضع التنفيذ، ما يساعد الناس في التغلب على الشدائد وبناء مجتمعات أقوى من الداخل. الآن وللمستقبل.


Gaza Sky Geeks (GSG) is Gaza’s leading co-working space, tech education hub, and startup accelerator, run by Mercy Corps, a nonprofit international relief and development organization with programs in the occupied Palestinian territories since the 1980s. Mercy Corps founded GSG in partnership with in 2011.  We bring together online freelancers, outsourcers, and startup founders together under one roof to share ideas, best practices, code, and build brighter futures through the power of the internet. Gaza Sky Geeks’ overarching goal is to build an internationally competitive technology ecosystem in Gaza through online freelancing, outsourcing, and startups.

غزة سكاي جيكس : تعتبر غزة سكاي جيكس هي أول حاضنة أعمال ومركز تكنولوجي ومساحة عمل مشتركة في قطاع غزة  يقوم بتحضيرالمطوريين ورياديي الأعمال للمنافسة على مستوى عالمي. تم إطلاق المسرعة من قبل مؤسسة ميرسي كور وبدعم أولي من مؤسسة جوجل  في عام 2011 ليقوم بربط العقول الموهوبة في قطاع غزة من خلال توفير المساحة والتدريب والتمويل والشبكات اللازمة من الموجهين والداعمين لخلق فرص عمل وتطويرريادة الأعمال والمساهمة في دعم الإبتكار في الاقتصاد الرقمي من خلال 3 برامج رئيسية : أكاديمية البرمجة و أكاديمية العمل الحر و برنامج تسريع المشارع الريادية. مع بداية عام 2018 بدأت غزة سكاي جيكس بالتوسع في الضفة الغربية و تنفيذ برامجها.


As Tech Community Coordinator, your role is to curate a creative, welcoming, innovative environment for WB’s emerging tech community to share ideas, learn, and expand.

You will help build the capacity of GSG’s tech community by engaging new members, as well as deepening connections between members. and providing them with different activities, events and opportunities to enhance their skills and connections. In addition to supporting management and engagement of the broader GSG community and alumni, you will be directly supporting community efforts to grow and expand in WB.

غزة سكاي جيكس تبحث عن شخص تقني متميز ليقوم بتنسيق وتنظيم فعاليات وأنشطة وبرامج تهم المجتمع التقني الخاص بها.

المهارات المطلوبة في هذا الشخص: 

  • مطلّع على أحدث التقنيات في عالم البرمجيات والتكنولوجيا المتجددة.
  • مهتم بالتعامل مع مجتمع غزة سكاي جيكس التقني المتوسع بإستمرار.
  • معرفة جيدة في البيئة التكنولوجية في الضفة الغربية، ويمتلك شبكة علاقات جيدة.
  • ذو خبرة في تنسيق الفعاليات والأحداث وإدارتها
  • لغة انجليزية قوية وقدرة على التواصل بأريحية باللغتين العربية والانجليزية
  • مرن وقابل للتعلم والتطور باستمرار
  • لديه القدرة على وضع خطط للفعاليات والانشطة وتنفيذها بفعالية
  • بإمكانه العمل مع فريق عمل كبير
  • وجود خبرة تقنية مسبقة في واحد أو أكثر من المجالات التالية ، الذكاء الصناعي ، تعلم الآلة ، تطوير برمجيات الويب أو الموبايل ، أو أي تخصص تقني مشابه.

تجد/ين في الوصف الوظيفي بقية التفاصيل المتعلقة بالوظيفة.


  • Support the implementation of programs opening in WB such as Technical training, FLA, Code Academy. Work closely on Alumni technical support following graduation.
  • Work closely with the WB community team, technical community in Gaza and mentorship program utilizing our international network of mentors in order to tackle the needs of WB tech community building efforts.
  • Work closely with the community management group to strategically plan and define the overall objectives for building a thriving tech community in WB
  • Coordinate with other GSG team members (e.g. communications, community management) to ensure community building priorities are represented in overall strategy and execution
  • Lead rollout of new communication tools, forums (online and offline), and creative ‘boot strappy’ ways to increase peer-to-peer engagement and fun within the entire WB and Gaza tech community
  • Take an active role in growing and nurturing the GSG tech community by shaping outreach strategies and internal networking events, identifying tech topics, potential local mentors and delivering tech sessions where needed.
  • Implement activities such as meetups and events to bring new talents and more advanced talent into the GSG community, and help it to grow in WB
  • Work closely and regularly with WB community, GSG WB Alumni, WB GSG Partners to build technical community in WB
  • Work on a robust tech events/workshops plan to shed the lights on new tech trends such as AI, Machine learning, Block chain, VR …etc.
  • Directly support the GSG programs with activities related to meetups, outreach, and events that bring new technologies.
  • Creating a strategy that assures the growth of tech community in WB
  • Help community members connect and build professional networks within our GSG community
  • Continuously assessing and collecting the tech needs of the WB community, throughout outreach events, focus groups …etc.
  • Work with WB community team on expansion plans to new geographic areas
  • Other duties as assigned.  Work beyond office hours may be required, without additional compensation.


REPORTS DIRECTLY TO:   Partnerships and Community Manager.

WORKS DIRECTLY WITH: WB Community CoordinatorTech Community Coordinator, Community Group, Community team, Mercy Corps  procurement and finance department.

Accountability to Participants and Stakeholders

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.

Team members, service contractors, volunteers, and interns are expected to conduct themselves in a professional manner and respect local laws, customs and MC’s policies, procedures, and values at all times and in all in-country venues.

Qualification and Success Factors

  • University degree in computer science, computer engineering, information technology or any other related field.
  • +2 years of work experience in a relevant field.
  • Up to date knowledge of technical and IT industry developments.
  • Having experience working in Data Science, AI field and block chain development is a plus
  • Understanding the differences between the social, political, and economic contexts of Palestinian communities, and a talent for communications with people across all levels of society.
  • Strong Communication and language skills, spoken and written in both languages Arabic and English
  • Exposure to the WB tech ecosystem players, having technical people network is a plus
  • Organizational Skills, this person must have experience running activities or events
  • Proactive, practical that always prioritizes outcomes, not just inputs
  • Excellent ability to work under pressure and carry out multiple tasks simultaneously.
  • Ability to move around in the West Bank to run and organize sessions and events
  • Great interpersonal skills, presentation skills, conflict resolution and negotiation skills.
  • Ability to present MC-GSG in the ecosystem and to community members
  • Strong listening skills, open to criticism and feedback
  • Quick learner—GSG is a small program but growing rapidly. Just like our program, we seek staff who are adaptable and pitch in on what needs to be done.
  • Willingness to work outside of normal business hours as required
  • Proficiency in MS Office, Slack, Google products (Drive, Sheets, Docs).

Ongoing Learning

In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development

Diversity, Equity & Inclusion

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.

We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity

Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.

We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics

Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis.



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